Location Information


Saturday, November 6, 2010 — Preconference Tutorials
Sunday, November 7 – Tuesday, November 9, 2010 — Conference Dates


Crowne Plaza Chicago O’Hare Hotel & Conference Center
5440 North River Road
Rosemont, IL 60018

General phone: 847-671-6350
Reservations: 888-233-9527 (Passkey Reservations System)
Monday – Friday, 8:00 a.m. to 7:00 p.m., Central
Fax: 847-671-5406
Web site: www.Crowneplazaohare.com
Reservation Link: https://resweb.passkey.com/Resweb.do?mode=welcome_ei_new&eventID=1538998

Room Rates

$125 single/double occupancy; $135 triple occupancy; $145 quad occupancy and applicable taxes (currently 13%, subject to change). Based on availability, rates are good two (2) days pre- and post-conference. All reservations must be accompanied by a first night room deposit, or guaranteed with a major credit card.  When phoning in your reservation, please refer to the NQEC Group Rate when making reservations. NOTE: Do not call the hotel to make reservations; they are being done by the Passkey Reservations System, either via the Reservations Link or the number listed above.

Hotel Location

The Crowne Plaza Chicago O’Hare Hotel & Conference Center is located directly across the street from the Donald E. Stephens Convention Center. A wealth of dining and entertainment options is also within walking distance while the O’Hare International Airport is a mere one-and-a-half miles away.  Downtown Chicago is 15 miles away.


Notification of cancellation of individual reservations must be received 72 hours prior to the day of arrival to avoid cancellation charges of one night plus taxes.

Hotel Purchase Orders

Purchase orders must be sent to the attention of the Credit Manager at the Crowne Plaza Chicago O’Hare Hotel & Conference Center at the above address or to fax number 847-671-89365699. All requests must be received a minimum of six weeks (September 24, 2010) prior to arrival and all charges must be identified and totaled (i.e., room and tax; room, tax, and incidentals, etc.). All purchase orders must be paid 30 days prior to the arrival date.

To make purchase order reservations, call the Passkey Reservations System (888-233-9527), make your hotel reservation, and get a confirmation number. Include that confirmation number with the purchase order and send it to the Credit Manager at the hotel. For those attendees that do not wish to use a credit card to guarantee their reservation, they must inform reservations that they will be settling charges with a Purchase Order. Reservations will be held without a credit card guarantee but will be released if Purchase Orders are not received 30-days prior to the arrival date. If there are any questions please contact Marjorie Maupuy at ASQ (800) 248-1946, extension 7272, or e-mail mmaupuy@asq.org.

Cut Off Date

Reservations must be made by Thursday, October 14, 2010, or when the block of rooms at the hotel have been filled; whichever occurs first. Attendees are encouraged to make hotel reservations early.

Check In: 3:00 p.m.
Check Out: Noon (no late check outs can be provided)

Airport Information

O’Hare International Airport (ORD)

Location from Hotel: approximately 1 ½ miles
Airlines: Aer Lingus, Aero Mexico, Air Canada, Air Canada/Jazz, Air France, Air India, Air Jamaica, Air One, Alaska Air, Alitalia, All Nippon, American/American Eagle, America West, Asiana Airlines, Austrian Airlines, British Airway, BMI, British Midland, Cayman Airways, Continental, Delta, Japan Airlines (JAL), Jet Blue, KLM, Royal Dutch, Korean Air, LOT, Polis Airlines, Lufthansa, Mexican, Northwest, Royal Jordanian, Scandinavian Airlines (SAS), Spirit Airlines, SWISS, TACA Airlines, Ted, Turkish Airlines, United/United Express, US Airways, USA 3000, and Virgin Atlantic
Shuttle Information: Complimentary hotel shuttle transportation is available to all guests. Bus Pickup is at Door 2 in the Shuttle Bus Center (across from the Hilton O’Hare). International Travelers: Please use the hotel courtesy phone located in the Baggage Claim area to contact the hotel to schedule a pick up.